Knowledge Base

Categories (12)

Service Request System Self-Help

Articles related to managing your service requests.

Access, Accounts & Passwords

Information about SLU network accounts, and gaining access to University systems.

Academic Tools & Resources

Learn how to access and utilize various resources such as Sakai, Qualtrics, Mathematica and other academic tools.

Network, Wireless, & TV

Wireless, Cable and Network Jacks, VPN, Virtual Desktop.

Computer Devices & Hardware Support

Assistance with a broken device, to borrow hardware/equipment, or to request a move of technology equipment.

Software Support

Information related to software configuration, installation, & repair.

Email, Calendar & Phone

• Email & Calendar
• Phone & Voicemail
• Collaboration tools

Print, Fax, Scan, Copy & Mail

Information related to printing, faxing, scanning, copying & mailing.

Administrative Applications

Information related to the core systems & applications that support business processes at SLU.

Website Support

Web content management.


Policy and Administrative Procedures

Articles (4)

How to Change Your Desktop Background

The default background on your computer serves its purpose, but it is certainly more fun to add your own personal touch. After all, you are the one who will be staring at the screen all day.

Internet Service Providers - Access for remote work

This page provides information about high speed internet options to support remote learning.

Lecture Recording

Faculty with Licensed Zoom account can record to the cloud. These recordings can then be shared with your class.

Sharing video and other large files

Faculty, staff, and students can mitigate bandwidth issues, data caps, and other storage limitations by following these recommendations for files larger than 50MB.