Knowledge Base

Categories (12)

Service Request System Self-Help

Articles related to managing your service requests.

Access, Accounts & Passwords

Information about SLU network accounts, and gaining access to University systems.

Academic Tools & Resources

Learn how to access and utilize various resources such as Sakai, Qualtrics, Mathematica and other academic tools.

Network, Wireless, & TV

Wireless, Cable and Network Jacks, VPN, Virtual Desktop.

Computer Devices & Hardware Support

Assistance with a broken device, to borrow hardware/equipment, or to request a move of technology equipment.

Software Support

Information related to software configuration, installation, & repair.

Email, Calendar & Phone

• Email & Calendar
• Phone & Voicemail
• Collaboration tools

Print, Fax, Scan, Copy & Mail

Information related to printing, faxing, scanning, copying & mailing.

Administrative Applications

Information related to the core systems & applications that support business processes at SLU.

Website Support

Web content management.


Policy and Administrative Procedures