Knowledge Base

Categories (12)

Service Request System Self-Help

Articles related to managing your service requests.

Access, Accounts & Passwords

Information about SLU network accounts, and gaining access to University systems.

Academic Tools & Resources

Learn how to access and utilize various resources such as Sakai, Qualtrics, Mathematica and other academic tools.

Network, Wireless, & TV

Wireless, Cable and Network Jacks, VPN, Virtual Desktop.

Computer Devices & Hardware Support

Assistance with a broken device, to borrow hardware/equipment, or to request a move of technology equipment.

Software Support

Information related to software configuration, installation, & repair.

Email, Calendar & Phone

• Email & Calendar
• Phone & Voicemail
• Collaboration tools

Print, Fax, Scan, Copy & Mail

Information related to printing, faxing, scanning, copying & mailing.

Administrative Applications

Information related to the core systems & applications that support business processes at SLU.

Website Support

Web content management.


Policy and Administrative Procedures

Articles (2)

Internet Service Providers - Access for remote work

This page provides information about high speed internet options to support remote learning.

Sharing video and other large files

Faculty, staff, and students can mitigate bandwidth issues, data caps, and other storage limitations by following these recommendations for files larger than 50MB.