Service Catalog

Categories (13)

Information about SLU network accounts, and gaining access to University systems.

Services provided by IT that are specific to individual departments.

Wireless, Cable and Network Jacks, VPN, Virtual Desktop.

For all classroom EMERGENCIES, please call the ODY Service Desk at extension 5770, or (315) 229-5770.

Educational Technologists support the integration of technology in teaching, learning, and scholarship. We connect learning objectives with tools that foster advanced digital fluency, and partner with faculty in the design, planning, instruction, and assessment of digital projects in face-to-face, and online learning environments.

Ask us about: Lessons and rubrics with Sakai; Streaming films with Ensemble; Portfolios, websites, and blogging with WordPress; Text annotation with Perusall, Web conferencing with Zoom, Team collaboration with OneNote, Teams, and OneDrive; Lesson recording with Screencast-O-Matic; Formative assessment with iClicker and Poll Everywhere; Documentaries and PSAs with WeVideo, Final Cut, and Adobe Premiere; Animated Infographics with Powtoon; Podcasts with Audacity; Other digital narratives such as comic strips, timelines and story maps.

We are always exploring new technologies and strategies. This list is neither exhaustive nor prescriptive.

Click here for help with a broken device, to borrow hardware/equipment, or to request a move of technology equipment.

Services related to software consultation, configuration, installation, & repair.

• Email & Calendar
• Phone & Voicemail
• Collaboration tools

IT supports the printing, copying, and scanning needs on campus by providing and supporting the public copier units that are housed across campus, as well as the smaller departmental printers and fax machines. Our goal is ensure that copiers and printers are available and operational as often as possible, and to respond quickly and effectively to issues related to these devices by leveraging partnerships with our vendors as well as providing in-person support. The three types of printing devices that IT will support are copiers, departmental printers, and departmental fax machines.

The core systems or applications that support business processes at SLU.

Some of the supported systems include, but aren't limited to Colleague, Saints (SLU) Portal, APR 2.0, Report Manager, CROA, EMS, Residence, Advocate, SLUWire, NYAlert (Everbridge), ImageNow, TMA, Kronos, GLOAD, the Raiser's Edge, or SAINTS Legacy System

• Directory updates
• Report broken links
• Web form assistance
• Website updates/changes (Content Management)

Find information and services related to new, large-scale University projects that involve IT resources.

Online services offered by the University Registrar's Office

Services (1)

Quickly Submit a Ticket

This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues or problems through an easy-to-use form.