Adding a Generic Email Account to Outlook

1. Select the File tab
2. Click Account Settings in the drop-down menu
3. Click Account Settings
4. Click on your email
5. Click Change...
6. Click More Settings
7. Click Advanced
8. Click Add...
9. Enter the name of your shared mail account
10. Click Ok
11. Click Apply
12. Click Ok
13. Click the X to close Exchange Account Settings
14. Click Close
15. Restart Outlook

1. Select the File tab
2. Click Account Settings in the drop-down menu
3. Click Account Settings
4. Click New...
5. Enter the email address of the generic (shared) account in the email address field
6. Click Connect
7. If the computer is on the St. Lawrence University Domain, you may leave the User-Name and Password fields blank
8. Otherwise, enter your St. Lawrence University email address and password, and click Next
9. Restart Outlook

Please note that it may take a while for newly created security group memberships to be read by the Exchange Server. During this time, you may receive a message stating that you do not have permissions to access the mailbox or folder. If this persists for longer than a few hours, please contact the IT Helpdesk, or submit a Service Request.

1. In the toolbar, click Outlook, then click Preferences
2. Click Accounts
3. Click the + button, then click New Account...
4. In the box that pops up, enter the desired email address and hit the Enter key.
5. Click Not Office 365
6. Click Exchange
7. For Method, leave Username and Password selected
8. For email address, confirm that is the desired email address.
9. For DOMAIN\username, enter "stlawu\" followed by your SLU username
10. For Password, enter your SLU password.
11. For Server, enter "mail.stlawu.edu"
12. Click "Add Account"
13. Restart Outlook