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- Knowledge Base
- Network, Wireless, & TV
This article explains how to change your default wireless network on both Mac and Windows.
- Knowledge Base
- Network, Wireless, & TV
This article shows you how to connect to network drives on Mac, such as the T Drive, S Drive, P Drive, etc.
- Knowledge Base
- Academic Tools & Resources
- Remote Desktop and Remote Apps
Instructions for how to set up the Remote Desktop and Remote Apps on computers using the Remote Desktop App.
- Knowledge Base
- Network, Wireless, & TV
This article explains how to connect to the Eduroam wifi network.
- Knowledge Base
- Network, Wireless, & TV
This article provides instructions for how to find your MAC address on a device.
- Knowledge Base
- Email, Calendar & Phone
- Email
This article explains how to resolve issues with the search function in outlook on Mac OS. This has been most problematic for people who recently were moved to a new machine and used Time Machine to move data.
- Knowledge Base
Information for incoming students about what type of computer to purchase for classes while attending St. Lawrence University.
- Knowledge Base
- Email, Calendar & Phone
- Phone and Voicemail
- Skype for Business
Instructions for how to sign into the Skype for Business app on Windows and MacOS.
- Knowledge Base
- Email, Calendar & Phone
- Phone and Voicemail
- Skype for Business
Instructions for how to install Skype for Business on a Mac computer.
- Knowledge Base
- Network, Wireless, & TV
- VPN
This article explains how to set up and connect to St. Lawrence's virtual private network (VPN) on Mac OS 10.8 and higher.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
This article explains how to install SLU Public Printing on Mac computers.
- Knowledge Base
- Software Support
JAMF Pro Self Service is available on St. Lawrence University owned Mac devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to distribute on campus. A helpful analogy is to think of Self Service as St. Lawrence University's version of the Apple App Store.
- Knowledge Base
- Email, Calendar & Phone
- Email
This articles explains how to set up your SLU email on Outlook for Mac.
- Knowledge Base
- Computer Devices & Hardware Support
Some apps downloaded and installed from the Internet could adversely affect your Mac. Gatekeeper helps protect your Mac from such apps. Read this article to learn about Gatekeeper and its options.
- Knowledge Base
- Access, Accounts & Passwords
This article outlines how to manage locally stored passwords in Keychain Access for MacOS.