Install SAINTS

Overview

When employees get new computers, sometimes SAINTS isn't installed correctly or at all.  This article explains the process for installing SAINTS on a University Computer.

Installation

• In the Start Menu, search for and open HostExplorer
• In the Open Session window, SAINTS will appear as one of Profile Names
• Right click on SAINTS and then click Create shortcut...
• Click Desktop and then click OK
• This completes the installation of SAINTS

Troubleshooting SAINTS

Missing HostExplorer

• In the Start Menu, search for Software Center
• Install HostExplorer

Install SAINTS to Default Account

• Open ourslu\installs$\Open Text\Profile
• Copy SAINTS and SAINTSTest
  • Make sure to copy the HostExplorer Profiles, not the Shortcuts
• Open C:\Users\Default\AppData\Roaming\Hummingbird\Connectivity\14.00\Profile
  • If AppData is not visible, enable viewing of hidden files and folders
• Copy SAINTS and SAINTSTest to this folder

Install SAINTS to Existing User Account

• Open ourslu\installs$\Open Text\Profile
• Copy SAINTS and SAINTSTest
  • Make sure to copy the HostExplorer Profiles, not the Shortcuts
• Open C:\Users\username\AppData\Roaming\Hummingbird\Connectivity\14.00\Profile
  • If AppData is not visible, enable viewing of hidden files and folders
• Copy SAINTS and SAINTSTest to this folder