- Knowledge Base
Create custom photo and video scavenger hunts played through an app on smartphones, tablets, and other mobile devices.
- Knowledge Base
- Academic Tools & Resources
- Sakai
This article explains how to manage which of your Sakai sites appear along the top of the Sakai interface as favorites and active sites.
- Knowledge Base
- Network, Wireless, & TV
This article explains how to connect to the Eduroam wifi network.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
This article explains how to install SLU Public Printing on widows devices.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
This article explains how to fix the "Hold for Authentication" error that occurs on Macs.
- Knowledge Base
- Software Support
This is a tutorial on how to install Minitab 20 for Windows and Minitab 19 for Mac. You can also run the virtual desktop environment if you would like to not install Minitab on your personal computer or if you have a Mac that cannot run macOS Mojave.
- Knowledge Base
This article explains the August 2021 wireless certificate renewal that will occur on SLU's campus.
- Knowledge Base
- Administrative Applications
- Saints (SLU) Portal
This article provides information for SLU employees on how to access the Saints Portal. The Saints Portal is where employees enter their time, check their benefits, and access their W2s, as well as other administrative information.
- Knowledge Base
- Academic Tools & Resources
- Remote Desktop and Remote Apps
Instructions for how to set up the Remote Desktop and Remote Apps on computers using the Remote Desktop App.
- Knowledge Base
- Academic Tools & Resources
- Remote Desktop and Remote Apps
Instructions for how to set up the Remote Desktop app on your smart device to connect to the Remote Desktop and Remote Apps.
- Knowledge Base
- Academic Tools & Resources
- Remote Desktop and Remote Apps
Instructions for how to connect to remote.stlawu.edu and use Remote Desktop and Remote apps.
- Knowledge Base
- Academic Tools & Resources
- Sakai
Perusall allows students to annotate, comment and discuss assigned readings.
- Knowledge Base
- Email, Calendar & Phone
- Email
This article explains how to resolve issues with the search function in outlook on Mac OS. This has been most problematic for people who recently were moved to a new machine and used Time Machine to move data.
- Knowledge Base
- Student Employment
Learn more about the ITAP position and how to apply.
- Knowledge Base
- Academic Tools & Resources
PowToon is an online application for creating short explainer videos and animations. Sign in with your St. Lawrence University Microsoft 365 credentials to get started and contact IT to request a license upgrade.
- Knowledge Base
- Academic Tools & Resources
WeVideo is an online video editor that makes it easy to capture, create, view and share movies. A limited number of WeVideo licenses are available to faculty, staff, and students that sign in with their St. Lawrence University Microsoft 365 credentials.
- Knowledge Base
- Software Support
The following software will be available on all Lab and Classroom computers running Windows 7 during the Spring 2017 Semester. Please contact Sam Fuller (sfuller@stlawu.edu) or the ODY Service Desk (helpdesk@stlawu.edu) x5770 if you have any questions.
- Knowledge Base
- Software Support
This article explains how to install Microsoft Office 365 applications (e.g. Word, Excel and PowerPoint) for Mac and Windows computers.
- Knowledge Base
- Computer Devices & Hardware Support
This article provides specifics of what technology every new student should or should not bring to campus.
- Knowledge Base
Information for incoming students about what type of computer to purchase for classes while attending St. Lawrence University.
- Knowledge Base
- Email, Calendar & Phone
- Phone and Voicemail
- Skype for Business
If you cannot hear the other person(s) in your calls or they cannot hear you, try changing your sound devices by following the instructions listed here.
- Knowledge Base
- Email, Calendar & Phone
- Phone and Voicemail
- Skype for Business
Instructions for how to sign into the Skype for Business app on Windows and MacOS.
- Knowledge Base
- Email, Calendar & Phone
- Phone and Voicemail
- Skype for Business
Instructions for how to sign in to Skype for Business on mobile devices.
- Knowledge Base
- Email, Calendar & Phone
- Phone and Voicemail
- Skype for Business
Instructions for how to change your settings for phone delegates.
- Knowledge Base
- Email, Calendar & Phone
- Phone and Voicemail
- Skype for Business
Configure your phone to forward to another line or ring simultaneously