- Knowledge Base
- Software Support
This article explains how to bypass the 0x0 sign-in error on Office for Mac.
- Knowledge Base
- Network, Wireless, & TV
This article shows you how to connect to network drives on Mac, such as the T Drive, S Drive, P Drive, etc.
- Knowledge Base
- Network, Wireless, & TV
This article shows you how to connect to network drives on Windows, such as the T Drive, S Drive, P Drive, etc.
- Knowledge Base
- Software Support
This article contains instructions for how to change which applications your computer will use as the default to open files in Windows 11.
- Knowledge Base
- Software Support
This is a tutorial on how to install Minitab Express for Windows and Mac. You can also use the SLU Virtual Desktop if you don't want to install Minitab Express on your personal computer.
- Knowledge Base
- Software Support
This is a tutorial on how to install Minitab 20 for Windows and Minitab 19 for Mac. You can also run the virtual desktop environment if you would like to not install Minitab on your personal computer or if you have a Mac that cannot run macOS Mojave.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
This article will describe how you can request a refund for a failed print job through the SLU Public Printing website.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
This article explains how to install the mobility printing client on a windows computer. The client allows bring your own device printing to the mobility print queues.
- Knowledge Base
- Network, Wireless, & TV
- VPN
This article explains how to set up and connect to St. Lawrence's virtual private network (VPN) on Windows 7,8, and 10.
- Knowledge Base
- Academic Tools & Resources
- Remote Desktop and Remote Apps
Instructions for how to set up the Remote Desktop and Remote Apps on computers using the Remote Desktop App.
- Knowledge Base
- Network, Wireless, & TV
This article explains how to connect to the Eduroam wifi network.
- Knowledge Base
- Network, Wireless, & TV
- VPN
This knowledge base article covers two common issues with SLU VPN and provides troubleshooting steps for how to resolve them.
- Knowledge Base
- Email, Calendar & Phone
- Email
How to view a shared inbox in web mail.
- Knowledge Base
- Email, Calendar & Phone
- Email
This article explains how to add email addresses and domains to your safe sender list in Outlook Web Mail. Managing safe senders via Outlook Web Mail (i.e., server side), as opposed to client side (Microsoft Outlook, Apple Mail or other applications downloaded and installed to manage email), is recommended.
- Knowledge Base
- Email, Calendar & Phone
- Email
- New Webmail Interface for Faculty and Staff
This article explains how to login to your St. Lawrence email account on the web
- Knowledge Base
- Network, Wireless, & TV
This article provides instructions for how to find your MAC address on a device.
- Knowledge Base
- Software Support
Instructions for how to disable DNS over HTTPS in Mozilla Firefox.
- Knowledge Base
- Software Support
Mathematica is available for students to install on their personal computers. Their access will end when they graduate or leave the University. The current version of Mathematica will also be available to students in any of the public computer labs.
- Knowledge Base
- Software Support
ChemDraw Prime 19.1 is available for free to all students and faculty through our Site License with PerkinElmer Informatics and Cambridge Software. In addition to your personal copy, it's installed on the Windows 10 classroom and lab computers and the virtual SLU Windows Desktop (desktop.stlawu.edu).
- Knowledge Base
- Administrative Applications
- Saints (SLU) Portal
This article will guide you through the process to view your W2 in the Saints Portal.
- Knowledge Base
- Software Support
- Knowledge Base
Create custom photo and video scavenger hunts played through an app on smartphones, tablets, and other mobile devices.
- Knowledge Base
- Academic Tools & Resources
- Sakai
This article explains how to manage which of your Sakai sites appear along the top of the Sakai interface as favorites and active sites.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
This article explains how to fix the "Hold for Authentication" error that occurs on Macs.
- Knowledge Base
This article explains the August 2021 wireless certificate renewal that will occur on SLU's campus.