- Knowledge Base
- Academic Tools & Resources
- Knowledge Base
- Academic Tools & Resources
- Canvas
- Knowledge Base
- Academic Tools & Resources
- Canvas
This page contains information on the process of migrating content from Sakai to Canvas.
- Knowledge Base
- Access, Accounts & Passwords
How to configure Microsoft Authenticator for Office 365 MultiFactor Authentication on iOS and Android.
- Knowledge Base
- Access, Accounts & Passwords
This article explains how to confirm or update the personal contact information used for resetting your SLU network password.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
A quick description of common printing issues seen on campus and how to resolve or prevent them.
- Knowledge Base
- Access, Accounts & Passwords
This article shows the Single Sign-On(SSO) experience for St. Lawrence University resources and applications.
- Knowledge Base
- Network, Wireless, & TV
This article explains how to change your default wireless network on both Mac and Windows.
- Knowledge Base
- Administrative Applications
- Saints (SLU) Portal
This article will guide you through the process to view your W2 in APR2
- Knowledge Base
- Software Support
This article explains how to bypass the 0x0 sign-in error on Office for Mac.
- Knowledge Base
- Network, Wireless, & TV
This article shows you how to connect to network drives on Mac, such as the T Drive, S Drive, P Drive, etc.
- Knowledge Base
- Network, Wireless, & TV
This article shows you how to connect to network drives on Windows, such as the T Drive, S Drive, P Drive, etc.
- Knowledge Base
- Software Support
This article contains instructions for how to change which applications your computer will use as the default to open files in Windows 11.
- Knowledge Base
- Software Support
This is a tutorial on how to install Minitab Express for Windows and Mac. You can also use the SLU Virtual Desktop if you don't want to install Minitab Express on your personal computer.
- Knowledge Base
- Software Support
This is a tutorial on how to install Minitab 20 for Windows and Minitab 19 for Mac. You can also run the virtual desktop environment if you would like to not install Minitab on your personal computer or if you have a Mac that cannot run macOS Mojave.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
This article will describe how you can request a refund for a failed print job through the SLU Public Printing website.
- Knowledge Base
- Print, Fax, Scan, Copy & Mail
- SLU Public Printing
This article explains how to install the mobility printing client on a windows computer. The client allows bring your own device printing to the mobility print queues.
- Knowledge Base
- Network, Wireless, & TV
- VPN
This article explains how to set up and connect to St. Lawrence's virtual private network (VPN) on Windows 7,8, and 10.
- Knowledge Base
- Academic Tools & Resources
- Remote Desktop and Remote Apps
Instructions for how to set up the Remote Desktop and Remote Apps on computers using the Remote Desktop App.
- Knowledge Base
- Network, Wireless, & TV
This article explains how to connect to the Eduroam wifi network.
- Knowledge Base
- Network, Wireless, & TV
- VPN
This knowledge base article covers two common issues with SLU VPN and provides troubleshooting steps for how to resolve them.
- Knowledge Base
- Email, Calendar & Phone
- Email
How to view a shared inbox in web mail.
- Knowledge Base
- Email, Calendar & Phone
- Email
This article explains how to add email addresses and domains to your safe sender list in Outlook Web Mail. Managing safe senders via Outlook Web Mail (i.e., server side), as opposed to client side (Microsoft Outlook, Apple Mail or other applications downloaded and installed to manage email), is recommended.
- Knowledge Base
- Email, Calendar & Phone
- Email
- New Webmail Interface for Faculty and Staff
This article explains how to login to your St. Lawrence email account on the web