Phone and Voicemail

Articles with information pertaining to traditional phones, voice over IP (VOIP), Skype for Business, and Voicemail.

Categories (3)

University Phones

Information regarding university phones, including making calls, transferring calls, conference calls, etc.
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Skype for Business

Skype for Business is the service that allows you to make and receive telephone calls from your university extension, and delivers your voicemail messages to your email. Additionally, the Skype for Business app can be used to make and receive phone calls from your computer or mobile device.
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University Voicemail

Articles pertaining to university voicemail, including checking messages, changing greetings, changing your pin, etc.
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Articles (5)

Changing Department Shared Voicemail Recording

This article has instructions for changing the voicemail greeting for a department phone extension that is connected to a shared email account and has been migrated to Exchange Online.

Conference Bridge Phone: User Instructions

Making Calls with Microsoft Teams for Windows and Mac

Instructions for using Microsoft Teams for calling, including how to place calls, access call controls, and change your audio settings.

Manage your Voice Mail with Microsoft Teams for Windows and Mac

Instructions for how to manage your voicemails on Microsoft Teams, including listening to messages, deleting old messages, changing your voicemail greetings, and adjusting your out of office settings.

Microsoft Teams Office Phone Guide

This article includes a full overview of the new Microsoft Teams desk phones, including how to set them up, adjusting volume and brightness, making calls, call controls like transfers and using the dial pad, and managing your voicemail.