Find information relative to email (access, archiving, & general email management).

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Microsoft Outlook

Articles pertaining to Microsoft Outlook.

Articles (17)

Pinned Article Email Setup Instructions

This article explains how to set up email on your devices as well as removing it.

Change view and Focused Inbox in Outlook

If Outlook looks differently than it should, or you aren't getting emails that you should be getting, try following these steps.

Distribution Group Overview

An overview of Distribution Groups, including what they are, instructions for how to manage them, a glossary of terms, and more.

Email Setup Instructions

This article explains how to set up email on your devices as well as removing it.

Export Contacts from Outlook

How to export your contact list from your SLU account to a file so that it can be added onto another device or source.

Fix Broken Outlook Search on Mac OS

This article explains how to resolve issues with the search function in outlook on Mac OS. This has been most problematic for people who recently were moved to a new machine and used Time Machine to move data.

How to rebuild an Outlook profile in Windows

Instructions for rebuilding the Outlook profile in Windows.

Navigating Exchange Online (Webmail)

This article describes the different features of Outlook Webmail and Calendar and how to access them.

Outlook Profile Prompt

This article explains how to setup Outlook so that you can choose which mail profile to open.

Rebuild Outlook Search Catalog

The search function sometimes stops working in Outlook. Rebuilding the index can fix the issue.

Recover Deleted SLU Emails (Cleared from Deleted Items Folder)

This article explains how to recover deleted items in your St. Lawrence Email. Deleted items are recoverable for up to 60 days after they are deleted. This article also includes how to recover emails that have been emptied from the trash/deleted items folder.

View a Shared Email Account in Webmail

How to view a shared inbox in web mail.

Adding a Shared Email Account to Outlook

If you have been granted access to a generic (or shared access) email account by a Systems Administrator, you can add the account to your Microsoft Outlook client by following the steps below.

Managing Distribution Groups in Webmail

This article explains how to manage distribution groups at St. Lawrence

How to view your iCloud Calendar in Outlook for Windows

Instructions for viewing iCloud calendars made on an iPhone through Outlook.