 Email

This article will show students how to set up email on their phones.

This article highlights how to reconfigure the Outlook 2016 Desktop App on a windows device.

This article highlights how to reconfigure the Outlook 2016 Desktop App on an apple device.

This article explains how to setup email using the outlook app on android for students.

This article explains how to setup email using the outlook app on IOS for students.

This article explains how to set up access to St. Lawrence University email and calendar on iOS devices running iOS 10 and higher.

This article explains how to set up access to St. Lawrence University email on Android phones and other Android devices.

This articles explains how to set up your SLU email on Outlook for Mac.

This article will explain how to setup Microsoft Outlook on a Windows PC.

Instructions for adding an email account to Outlook for iOS.

This article describes how to configure an auto-reply message in SLU Webmail.

Information related to Email Distribution Groups created in versions of Microsoft Outlook.

This article explains how to resolve issues with the search function in outlook on Mac OS. This has been most problematic for people who recently were moved to a new machine and used Time Machine to move data.

If a client's Outlook looks different or has changed in appearance, check in these places to try and remedy the issue.

This article explains how to transfer folders and emails from Microsoft Outlook to a USB Drive.

Instructions for rebuilding the Outlook profile in Windows.

Instructions for removing your St. Lawrence email account from an iPhone or iPad

This article explains current delivery issues with Listserv and certain external email providers.

This article describes how to remove email addresses from the Blocked Senders list in Outlook and Webmail.

This article explains how to add and remove members from email distribution groups using Webmail.

This article describes how to manage Listserv memberships.

This article gives instructions for how to avoid a loss of service for native mail clients on October 1st.

The search function sometimes stops working in Outlook. Rebuilding the index can fix the issue.

This article explains how to recover deleted items in your St. Lawrence Email. Deleted items are recoverable for up to 60 days after they are deleted.

This article shows you how to remove contacts from your Autocomplete in the search bar.

This article explains how to set up an away message through St. Lawrence webmail for students.

Setup Office 365 email on an iOS device using the Microsoft Outlook App.

All campus email is inspected for spam, viruses and malware. Messages are handled as describe in this article.

This article explains how to manage your junk mail folder.

How to view a shared inbox in web mail.

This article explains how to add email addresses and domains to your safe sender list in Outlook Web Mail. Managing safe senders via Outlook Web Mail (i.e., server side), as opposed to client side (Microsoft Outlook, Apple Mail or other applications downloaded and installed to manage email), is recommended.

This article explains how to add rules to different versions of Outlook.

If you have been granted access to a generic (or shared access) email account by a Systems Administrator, you can add the account to your Microsoft Outlook client by following the steps below.

It is fairly common for users to inadvertently add a listserv address (ex. facstaff@listserv.stlawu.edu) to their blocked senders list, which eventually results in the user being removed from the list after four days due to delivery failures. This article explains how to have a user re-added to a listserv.

This article outlines the file types blocked by Exchange Online Protection.

Instructions for viewing iCloud calendars made on an iPhone through Outlook.