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This article includes a full overview of the new Microsoft Teams desk phones, including how to set them up, adjusting volume and brightness, making calls, call controls like transfers and using the dial pad, and managing your voicemail.

Instructions for how to manage your voicemails on Microsoft Teams, including listening to messages, deleting old messages, changing your voicemail greetings, and adjusting your out of office settings.

Instructions for using Microsoft Teams for calling, including how to place calls, access call controls, and change your audio settings.

This article explains how to install Microsoft Office 365 applications (e.g. Word, Excel and PowerPoint) for Mac and Windows computers. It also shows you where to use the Web versions of office on Chromebook.

A summary of Multi-Factor Authentication: what it is, why we are using it, and how to use the Microsoft Authenticator App to make it easy and more secure.

Microsoft Teams is the hub for team collaboration in Microsoft 365 that integrates the people, content, and tools your team needs to be more engaged and effective. Teams can be created for departments or even projects within and between departments.

This article explains how to login to Microsoft Teams

If you already have the Microsoft Authenticator App set up for Multi-factor Authentication, but do not have it established as your default method, this tutorial will show you how to set it as your default.

This article links to official Microsoft Documentation for finding and recovering saved or unsaved files.

The OneNote Web App lets you capture and access notes and ideas from any web browser. With no download required, you can use it anywhere: at your friend’s house, at the airport, or even on a device that doesn’t have OneNote already installed. If you’re new to OneNote, it’s fast and easy to give OneNote a quick spin on the web. You also can download it for your Windows, Windows Phone, iPhone, iPad, or Android device at onenote.com.

Instructions for how to set up the Remote Desktop and Remote Apps on computers using the Remote Desktop App.

Software Center is a part the System Center Configuration Manager (SCCM) that is installed on most St. Lawrence University desktops and laptops running Microsoft Windows. Software Center shows software that has been installed, is available for install, as well as any Microsoft Updates that are required. In-place operating system upgrades and new operating deployments can also be made available through Software Center.

This article gives recommendations for anti-virus protection on Windows computers.