How can we help you?

Submit a Setup/Request Ticket
If you need something new or changed (drive rights, access to software, etc), find the proper form for your request here.
Submit a Problem Ticket
If you are having a problem, you can submit a brief ticket for help here.

Contact the IT Help Desk
Phone: 315-229-5770
Email: helpdesk@stlawu.edu 

Thanksgiving Break Hours

Monday (11/21): 8:00 AM - 4:30 PM
Tuesday (11/22): 8:00 AM - 4:30 PM
Wednesday (11/23): 8:00 AM - 4:30 PM
Thursday (11/24): CLOSED
Friday (11/25): CLOSED
Saturday (11/26): CLOSED
Sunday (11/27): 12:00 PM - 8:00 PM

Normal Hours during the Semester

Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: 12:00 PM - 8:00 PM