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APR 2
Bomgar Remote Support
My Print Requests
OneDrive
Outlook Webmail
Office 365
Sakai
SharePoint Online
SLUPortal
SLUPublic Printing
SLUWindows Desktop
St. Lawrence University Sites (Wordpress)
Zoom

Students, welcome to campus! Click here for instructions on connecting to Wi-Fi, printing, and more.

How can we help you?

Submit a Setup/Request Ticket

If you need something new or changed (drive rights, access to software, etc), find the proper form for your request here.

Submit a Problem Ticket

If you are having a problem, you can submit a brief ticket for help here.

Commonly Requested Services

Skype for Business Instructions and Information
How to Fix the "Hold For Authentication" Error when Printing
Email, Calendar, or Phone Support
Network Drive Configuration & Access
Create an Ensemble Broadcast
Access to SLU Resources
Report a Classroom or Lab Technology Issue
University Technology Repair or Support
Consultation, Training, or Workshop
Printer and Copier Repair
Phone or Voicemail Setup
Borrow (Loan) Technology Equipment

Contact the ODY Service Desk
Phone: 315-229-5770
Email: helpdesk@stlawu.edu

Service Desk Hours

Monday:	8:00 AM - 1:00 AM
Tuesday:	8:00 AM - 1:00 AM
Wednesday:	8:00 AM - 1:00 AM
Thursday:	8:00 AM - 1:00 AM
Friday:	8:00 AM - 8:00 PM
Saturday:	12:00 PM - 8:00 PM
Sunday:	11:00 AM - 1:00 AM

Popular Articles

How to Print from the SLU Public Printing Website

Install Skype for Business for Windows

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Sign into Skype for Business on Mac and Windows

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Call Forwarding (NEC and Polycom Phones)

Set up SLU Public Printing on Windows

Connect Gaming Consoles and Streaming Devices to Wi-Fi

Install Minitab

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