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Newly admitted students, please view our Incoming Students page for information regarding technology on campus.
How can we help you?
To search for items with a specific tag, enter the # symbol followed by the name of the tag
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Submit a Setup/Request Ticket
If you need something new or changed (drive rights, access to software, etc), find the proper form for your request here.
Submit a Problem Ticket
If you are having a problem, you can submit a brief ticket for help here.
Commonly Requested Services
Email, Calendar, or Phone Support
Network Drive Configuration & Access
Create an Ensemble Broadcast
Access to SLU Resources
Report a Classroom or Lab Technology Issue
University Technology Repair or Support
Consultation, Training, or Workshop
Printer and Copier Repair
Phone or Voicemail Setup
Borrow (Loan) Technology Equipment
Contact the ODY Service Desk
Phone: 315-229-5770
Email:
helpdesk@stlawu.edu
Summer Semester Hours
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
1:00 PM - 5:00 PM
Sunday:
1:00 PM - 11:00 PM
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Setting Up SLU Email on iOS (Students)
Connect Gaming Consoles and Streaming Devices to Wi-Fi
Set up SLU Public Printing on Windows
Step-by-Step Instructions for Password Reset