Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Covid 19 Resources
Incoming Students
Outgoing Students
Incoming Faculty & Staff
Outgoing Employees
Retirees
Services
Knowledge Base
More Applications
Reset My Password
View My Tickets
Policies and Standards
Staff Directory
Logins
APR 2
Bomgar Remote Support
My Print Requests
OneDrive
Outlook Webmail
Office 365
Sakai
SharePoint Online
SLUPortal
SLUPublic Printing
SLUWindows Desktop
St. Lawrence University Sites (Wordpress)
Zoom
Students, welcome to campus! Click here for instructions on connecting to Wi-Fi, printing, and more.
How can we help you?
To search for items with a specific tag, enter the # symbol followed by the name of the tag
Search
Submit a Setup/Request Ticket
If you need something new or changed (drive rights, access to software, etc), find the proper form for your request here.
Submit a Problem Ticket
If you are having a problem, you can submit a brief ticket for help here.
Commonly Requested Services
Skype for Business Instructions and Information
How to Fix the "Hold For Authentication" Error when Printing
Email, Calendar, or Phone Support
Network Drive Configuration & Access
Create an Ensemble Broadcast
Access to SLU Resources
Report a Classroom or Lab Technology Issue
University Technology Repair or Support
Consultation, Training, or Workshop
Printer and Copier Repair
Phone or Voicemail Setup
Borrow (Loan) Technology Equipment
Contact the ODY Service Desk
Phone: 315-229-5770
Email:
helpdesk@stlawu.edu
Thanksgiving Break Hours
Monday:
8:00 AM - 1:00 AM
Tuesday:
8:00 AM - 1:00 AM
Wednesday:
8:00 AM - 1:00 AM
Thursday:
8:00 AM - 1:00 AM
Friday:
8:00 AM - 8:00 PM
Saturday:
12:00 PM - 8:00 PM
Sunday:
11:00 AM - 1:00 AM
Popular Articles
How to Print from the SLU Public Printing Website
Call Forwarding (NEC and Polycom Phones)
Connecting to Network Drives
How to login to St. Lawrence Webmail
Configure VPN on Windows
Set up SLU Public Printing on Windows
Install Minitab
Connect Gaming Consoles and Streaming Devices to Wi-Fi
How to install Adobe applications through the Adobe Creative Cloud app
Configure VPN on macOS