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Submit a Setup/Request Ticket
If you need something new or changed (drive rights, access to software, etc), find the proper form for your request here.
Submit a Problem Ticket
If you are having a problem, you can submit a brief ticket for help here.
Commonly Requested Services
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Contact the ODY Service Desk
Phone: 315-229-5770
Email:
helpdesk@stlawu.edu
Service Desk Hours
Monday:
8:00 AM - 1:00 AM
Tuesday:
8:00 AM - 1:00 AM
Wednesday:
8:00 AM - 1:00 AM
Thursday:
8:00 AM - 1:00 AM
Friday:
8:00 AM - 8:00 PM
Saturday:
12:00 PM - 8:00 PM
Sunday:
11:00 AM - 1:00 AM
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