How can we help you?

Submit a Setup/Request Ticket
If you need something new or changed (drive rights, access to software, etc), find the proper form for your request here.
Submit a Problem Ticket
If you are having a problem, you can submit a brief ticket for help here.

Contact the ODY Service Desk
Phone: 315-229-5770
Email: helpdesk@stlawu.edu 

Remote Support Hours for Summer

Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED