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This article has instructions for changing the voicemail greeting for a department phone extension that is connected to a shared email account and has been migrated to Exchange Online.

This article includes a full overview of the new Microsoft Teams desk phones, including how to set them up, adjusting volume and brightness, making calls, call controls like transfers and using the dial pad, and managing your voicemail.

Instructions for what to do to prepare for a new phone and how to set it up when it arrives.

Various methods for forwarding phone calls on NEC and Polycom campus phones.

Configure your phone to forward to another line or ring simultaneously

This article shows you how to fix an issue where a Polycom phone will only ring one time.

This article contains instructions for how to sign into a University phone.

Instructions for how to change your settings for phone delegates.

Instructions for how to make a phone call using all versions of the Skype for Business app.

Making international calls with NEC and Polycom phones on St. Lawrence University campus.

Making phone calls with NEC and Polycom campus phones.

Transferring calls for NEC and Polycom phones at St. Lawrence University.

This article explains how to add multiple participants to a phone call on a Polycom telephone.

This article outlines information on making and receiving calls with Polycom Lync integrated phones.