Find information relative to email (access, archiving, & general email management).

Articles (34)

Pinned Article Setting Up Outlook Desktop App on a Windows Device (Students)

This article highlights how to reconfigure the Outlook 2016 Desktop App on a windows device.

Pinned Article Setting Up Outlook Desktop App on an Apple Device (Students)

This article highlights how to reconfigure the Outlook 2016 Desktop App on an apple device.

Pinned Article Setting Up SLU Email on Android (Students)

This article explains how to setup email using the outlook app on android for students.

Pinned Article Setting Up SLU Email on iOS (Students)

This article explains how to setup email using the outlook app on IOS for students.

Configure Email and Calendar on iPhone (iOS 10 and Higher)

This article explains how to set up access to St. Lawrence University email and calendar on iOS devices running iOS 10 and higher.

Configure Email on Android Devices (Faculty/Staff)

This article explains how to set up access to St. Lawrence University email on Android phones and other Android devices.

Configure Email on Outlook for Mac OS

This articles explains how to set up your SLU email on Outlook for Mac.

Configure Email on Outlook for Windows

This article will explain how to setup Microsoft Outlook on a Windows PC.

Configure Email Using Outlook for iOS (Faculty/Staff)

Instructions for adding an email account to Outlook for iOS.

Configuring Auto-Reply in SLU Webmail

This article describes how to configure an auto-reply message in SLU Webmail.

Exchange Distribution Group - Overview and Management

Information related to Email Distribution Groups created in versions of Microsoft Outlook.

How to change or reset the view in Outlook for PC

If a client's Outlook looks different or has changed in appearance, check in these places to try and remedy the issue.

How to create a local archive of email from Outlook

This article explains how to transfer folders and emails from Microsoft Outlook to a USB Drive.

How to rebuild an Outlook profile in Windows

Instructions for rebuilding the Outlook profile in Windows.

Identifying and Reporting Phishing Email

This article explains what to do if you receive a phishing email.

Listserv Delivery Issues with External Email Providers

This article explains current delivery issues with Listserv and certain external email providers.

Managing Blocked Senders

This article describes how to remove email addresses from the Blocked Senders list in Outlook and Webmail.

Managing Email Distribution Membership in Webmail

This article explains how to add and remove members from email distribution groups using Webmail.

Managing Listserv List Memberships

This article describes how to manage Listserv memberships.

Rebuild Outlook Search Catalog

The search function sometimes stops working in Outlook. Rebuilding the index can fix the issue.

Recover Deleted SLU Emails

This article explains how to recover deleted items in your St. Lawrence Email. Deleted items are recoverable for up to 60 days after they are deleted.

Setup Outlook on iOS and Android

Setup Office 365 email on an iOS device using the Microsoft Outlook App.

SLU Webmail Access

SLU Webmail is a web-based email service at St. Lawrence University, allowing access to your SLU email accounts.

Spam Filters and Emails

All campus email is inspected for spam, viruses and malware. Messages are handled as describe in this article.

Using Junk Mail

This article explains how to manage your junk mail folder.

Add Addresses and Domains to Safe Sender List

This article explains how to add email addresses and domains to your safe sender list in Outlook Web Mail. Managing safe senders via Outlook Web Mail (i.e., server side), as opposed to client side (Microsoft Outlook, Apple Mail or other applications downloaded and installed to manage email), is recommended.

Add Outlook Inbox Rules

This article explains how to add rules to different versions of Outlook.

Adding a Generic Email Account to Outlook

If you have been granted access to a generic (or shared access) email account by a Systems Administrator, you can add the account to your Microsoft Outlook client by following the steps below.

Adding User to Faculty Listserv

It is fairly common for users to inadvertently add a listserv address (ex. facstaff@listserv.stlawu.edu) to their blocked senders list, which eventually results in the user being removed from the list after four days due to delivery failures. This article explains how to have a user re-added to a listserv.

Blocked Email Attachments

This article outlines the file types blocked by Exchange Online Protection.

How to view your iCloud Calendar in Outlook for Windows

Instructions for viewing iCloud calendars made on an iPhone through Outlook.