Find information relative to email (access, archiving, & general email management).

Categories (2)

New Webmail Interface for Faculty and Staff

In January of 2020, faculty and staff user mailboxes were migrated to an updated infrastructure running Exchange 2016.

You may notice significant changes to the Outlook on the Web (formerly Outlook Web Access) user interface. To help users get acclimated to the new interface, we have created this page with information to demonstrate how to perform common tasks and navigate the system.

Here you will find articles relating to the new webmail interface for Faculty and Staff.

2023 Mail Migration

Under Construction

Articles (36)

Pinned Article How to view your St. Lawrence Email (Students)

This article will show students how to set up email on their phones.

Pinned Article Setting Up Outlook Desktop App on a Windows Device

This article highlights how to reconfigure the Outlook 365 Desktop App on a windows device.

Pinned Article Setting Up Outlook Desktop App on an Apple Device (Post Migration)

This article highlights how to reconfigure the Outlook 2016 Desktop App on an apple device.

Pinned Article Setting Up SLU Email on Android (Students)

This article explains how to setup email using the outlook app on android for students.

Pinned Article Setting Up SLU Email on iOS (Students)

This article explains how to setup email using the outlook app on IOS for students.

Configure Email on Android Devices (Faculty/Staff)

This article explains how to set up access to St. Lawrence University email on Android phones and other Android devices.

Configure Email on Outlook for Mac OS

This articles explains how to set up your SLU email on Outlook for Mac.

Configure Email Using Outlook for iOS (Faculty/Staff)

Instructions for adding an email account to Outlook for iOS.

Configure iOS Mail App (Fac/Staff Email)

This article explains how to set up access to St. Lawrence University email and calendar on iOS devices running iOS 10 and higher.

Configuring Auto-Reply in SLU Webmail

This article describes how to configure an auto-reply message in SLU Webmail.

Distribution Group Overview

Information related to Email Distribution Groups created in versions of Microsoft Outlook.

Export Contacts from Outlook

How to export your contact list from your SLU account to a file so that it can be added onto another device or source.

Fix Broken Outlook Search on Mac OS

This article explains how to resolve issues with the search function in outlook on Mac OS. This has been most problematic for people who recently were moved to a new machine and used Time Machine to move data.

How to change or reset the view in Outlook for PC

If a client's Outlook looks different or has changed in appearance, check in these places to try and remedy the issue.

How to rebuild an Outlook profile in Windows

Instructions for rebuilding the Outlook profile in Windows.

How to remove your SLU email account from an iOS device

Instructions for removing your St. Lawrence email account from an iPhone or iPad

Listserv Delivery Issues with External Email Providers

This article explains current delivery issues with Listserv and certain external email providers.

Managing Distribution Groups in Outlook

This article explains how to add and remove members from email distribution groups using Webmail.

Managing Listserv List Memberships

This article describes how to manage Listserv memberships.

Outlook Profile Prompt

This article explains how to setup Outlook so that you can choose which mail profile to open.

Rebuild Outlook Search Catalog

The search function sometimes stops working in Outlook. Rebuilding the index can fix the issue.

Recover Deleted SLU Emails

This article explains how to recover deleted items in your St. Lawrence Email. Deleted items are recoverable for up to 60 days after they are deleted.

Remove Email Addresses from Outlook's Search Bar

This article shows you how to remove contacts from your Autocomplete in the search bar.

Setting An Away Message in Outlook after Graduation

This article explains how to set up an away message through St. Lawrence webmail for students.

Setup Outlook on iOS and Android

Setup Office 365 email on an iOS device using the Microsoft Outlook App.

Spam Filters and Emails

All campus email is inspected for spam, viruses and malware. Messages are handled as describe in this article.

Using Junk Mail

This article explains how to manage your junk mail folder.

View a Shared Email Account in Webmail

How to view a shared inbox in web mail.

Adding a Generic Email Account to Outlook

If you have been granted access to a generic (or shared access) email account by a Systems Administrator, you can add the account to your Microsoft Outlook client by following the steps below.

Adding User to Faculty Listserv

It is fairly common for users to inadvertently add a listserv address (ex. facstaff@listserv.stlawu.edu) to their blocked senders list, which eventually results in the user being removed from the list after four days due to delivery failures. This article explains how to have a user re-added to a listserv.

Blocked Email Attachments

This article outlines the file types blocked by Exchange Online Protection.

How to view your iCloud Calendar in Outlook for Windows

Instructions for viewing iCloud calendars made on an iPhone through Outlook.