- Open the control panel
- Click on “Mail (32 bit)”
- Click “Add”
- Type in a name for the new mail profile and click “Ok”
- Click “Next” then “Finish” for the Add new account box that pops up
- Confirm that “Always use this profile is checked”
- On the dropdown menu, select the new profile that you just created.
- Click “Apply”
The next time you reopen Outlook, your mail will need to redownload from the server. Please be patient as this can take several minutes.