Instructions
Click on one of the choices below to view the contents.
Listen to Voice Mail Messages
- Click the Calls button on the left side of the window.
- In the "History" section, click Voicemail.
- Scroll through the list of voicemails and click on the one you would like to listen to.
- Click on the Play button (▶️) on the right side of the window to listen to the voicemail. You will also be able to read a transcription of the message here as well.
Delete Voice Mail Messages
- Click the Calls button on the left side of the window.
- In the "History" section, click Voicemail.
- Scroll through the list of voicemails and hover your mouse over the one you would like to delete.
- Click on the Options (⋯) button .
- Click Delete.
Return Calls from Voice Mail
- Click the Calls button on the left side of the window.
- In the "History" section, click Voicemail.
- Scroll through the list of voicemails and hover your mouse over the one you would like to call back.
- Click the Call button.
Change Your Voice Mail Messages
- Click the Options (⋯) button at the very top of the window on the right, next to your user icon.
- Click Settings.
- On the left menu beneath "Settings", click Calls.
- Scroll down to the Manage voicemail section.
- Click Record a greeting.
- You will receive a call from the Teams voice mail service. Follow the prompts to change your message.
Change Your Away Message Settings
- If you have not yet set an away message, first follow the above instructions in Change your Voice Mail Messages to set an away voice mail message.
- Click the Options (⋯) button at the very top of the window on the right, next to your user icon.
- Click Settings.
- On the left menu beneath "Settings", click Calls.
- Scroll down and click Manage out-of-office voicemail.
- Change your settings to match your preferences.