Services A-Z (75)
Access, Accounts & Passwords
Request access to departmental email, listserves etc.
Print, Scan, Copy, and Fax / Office Services / Student Mail Center
How to address campus mail to ensure timely delivery.
Software Support
Information about backing up your data and having a recovery plan.
Computers, Devices, & Hardware Support
Submit a request to borrow technology equipment.
Print, Scan, Copy, and Fax / Office Services / Faculty/Staff Mail Services
Mailings of 200 pieces or more.
Network, Wireless, & TV
Get help with a broken cable jack.
Registrar Services / Faculty
New course capacity, request a classroom assignment change.
Network, Wireless, & TV
Connect smart devices to the SLU Network.
Access, Accounts & Passwords / Account Security and Data Protection
If you suspect that your network account has been compromised, change your network password immediately.
Email, Calendar, and Phone
Information about requesting a conference bridge phone.
Educational Technologies
Use this form to contact Educational Technologies staff with questions or to request a technology consultation.
Web Support
Information about managing content for St. Lawrence University websites in Drupal. You can also request to have any web information (e.g. directory) updated here.
Print, Scan, Copy, and Fax / Office Services
Consider these copyright compliance “best practices” when making readings available to your students…
Departmental Services / Dean's Office
Computers, Devices, & Hardware Support
St. Lawrence University will work with our partners to properly dispose of electronic waste.
Email, Calendar, and Phone
Request help or support regarding your St. Lawrence email account, calendar, or phone
Administrative Applications
Request room configuration changes that need to be updated in EMS and Colleague
Educational Technologies
Use this form to submit a request to stream a film for class. Our video system delivers VHS and DVD video as streamed broadcasts over our network. Students can view video at their convenience on any computer connected to our network.
Classroom, Lab, & Event Support
Information about technology support for events.
Departmental Services / International and Intercultural Studies
Request to have the incoming exchange students for the upcoming term be given access to all student admin systems
Print, Scan, Copy, and Fax / Office Services / Faculty/Staff Mail Services
Educational Technologies
Computer Science and Biology department's shared high performance compute cluster.
Departmental Services / Library Services
Get support for problems using library systems.
Print, Scan, Copy, and Fax / Office Services / Student Mail Center
Information on where to get your campus mailbox combination and how to open your campus mailbox.
Software Support
Microsoft OneDrive is a personal document library intended for storing and organizing your documents and other files. You can access OneDrive anywhere, and use it to share files with others both within and outside of the University. You may store up to 1TB with OneDrive, and you'll maintain access as long as you have an active St. Lawrence University network account.
Access, Accounts & Passwords
Create a new network drive path/folder.
Permit or request access to a network drive path/folder.
Access, Accounts & Passwords
Set or reset your SLU Network password.
Web Support
Request a new page for the SLU Website.
Computers, Devices, & Hardware Support
Submit a request to have office technology (phone, computer, monitor, etc.) set up or moved from one location to another.
Print, Scan, Copy, and Fax
Information about ordering and receiving supplies for SLU Public Printing copiers and printers.
Email, Calendar, and Phone
Print, Scan, Copy, and Fax / Office Services / Print Services
Learn about printing large items such as posters for class.
Print, Scan, Copy, and Fax
Request service or repair of a university printer or copier.
Print, Scan, Copy, and Fax
Request assistance with printing, scanning, faxing, or copying.
Computers, Devices, & Hardware Support
Information about purchasing additional computers with startup funds.
Print, Scan, Copy, and Fax / Office Services / Student Mail Center
How and where to purchase stamps.
Educational Technologies
Web forms and surveys for academic research.
This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues or problems through an easy-to-use form.
Access, Accounts & Passwords / Account Security and Data Protection
Information about Malware and removing it from your computer.
Classroom, Lab, & Event Support
Report problems with classroom technology.
Software Support
Click here if you are having a problem with software on your device.
Administrative Applications
Use this option if you believe there is a system wide issue
Administrative Applications
Request that a report from CROA, Report Manager, or Synoptix be moved, changed, or has data modified
Departmental Services / Registrar
Departmental Services / Information Technology
Request that IT generate a a Class Schedule/Classroom Data File
Departmental Services / Registrar
Departmental Services / Business Office
Departmental Services / Registrar
Departmental Services / Admissions & Financial Aid
Request that a student's parent be provisioned in Colleague for a PLUS loan
Departmental Services / Information Technology
Request the data feed to Sakai be changed to the upcoming semester
Administrative Applications
Request new, change existing, or remove access to one or more of the Administrative systems used on campus
Departmental Services / Information Technology
Request that IT generate a Sierra Data File
Departmental Services / Registrar
Administrative Applications
Request support or report an issue you are experiencing while using a campus Administrative system
Departmental Services / Registrar
Departmental Services / Business Office
Request Web Time Entry Access or Approver Status
Departmental Services / Registrar
Use this service to request that a student's account be reactivated or if there has been a change to their anticipated graduation date
Educational Technologies
Code editor, debugging tools, and visualizations for R.
Educational Technologies
Use this form to submit all questions and issues relating to Sakai. Sakai is our primary learning and course management software.
Access, Accounts & Passwords
This drive is used by the arts and music departments for projects.
Print, Scan, Copy, and Fax / Office Services / Student Mail Center
Sending Mail, Student Organization Mailings
Print, Scan, Copy, and Fax
Copiers are stationed at various locations across campus. These copier serve as SLU Public Printing stations where student, faculty, and staff can print jobs from their printing queue, scan documents, or make copies.
Software Support
Make a request for software to be installed for class use. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.
Software Support
Request assistance with the installation of new applications or software here.
Print, Scan, Copy, and Fax / Office Services / Faculty/Staff Mail Services
Details and criteria for receiving the University discount on standard non-profit mailing.
Computers, Devices, & Hardware Support
St. Lawrence University provides free personal computer support and repair for all current students. Click for more information.
Classroom, Lab, & Event Support
Add an interactive component to your class with iClicker, TurningPoint, Poll Everywhere or wireless quiz buzzers.
Print, Scan, Copy, and Fax / Office Services / Print Services
Due to extremely high volumes, jobs may be delayed. If your print job is urgent please call Office Services at ext. 5891 for an approximate completion date. At this time no personal jobs are being accepted.
Thank You,
-Olga Grant
Manager of Office Services
Computers, Devices, & Hardware Support
Information about Laptop and Desktop replacement and deployment.
Computers, Devices, & Hardware Support
Request repair of a university owned device.
Access, Accounts & Passwords / Off Campus Access
Information about SLU Windows Virtual Desktop.
Access, Accounts & Passwords / Off Campus Access
Information about connecting to campus resources from off campus using VPN (Virtual Private Network).
Network, Wireless, & TV
Information about connecting to SLU wireless networks.
Web Support
Faculty, staff, and students may create a customizable web presence for courses, research, or scholarship.
Email, Calendar, and Phone
Zoom is available to all St. Lawrence faculty, staff and students for hosting web conferences. To host a meeting, sign in with your St. Lawrence email address and network password at
https://stlawu.zoom.us