Services A-Z (80)

Request access to departmental email, listserves etc.

How to address campus mail to ensure timely delivery.

Information about backing up your data and having a recovery plan.

Submit a request to borrow technology equipment.

Mailings of 200 pieces or more.

Get help with a broken cable jack.

New course capacity, request a classroom assignment change.

Connect smart devices to the SLU Network.

Ask general questions regarding the Colleague Cloud Migration project.

If you suspect that your network account has been compromised, change your network password immediately.

Information about requesting a conference bridge phone.

Use this form to contact Educational Technologies staff with questions or to request a technology consultation.

Information about managing content for St. Lawrence University websites in Drupal. You can also request to have any web information (e.g. directory) updated here.

Consider these copyright compliance “best practices” when making readings available to your students…

St. Lawrence University will work with our partners to properly dispose of electronic waste.

Request help or support regarding your St. Lawrence email account, calendar, or phone

Request room configuration changes that need to be updated in EMS and Colleague

Use this form to submit a request to stream a film for class. Our video system delivers VHS and DVD video as streamed broadcasts over our network. Students can view video at their convenience on any computer connected to our network.

Information about technology support for events.

Request to have the incoming exchange students for the upcoming term be given access to all student admin systems

Graduate students who have been inactive for a period of time can be readmitted by the Education Department.

This service is used by the Education Department to request the reactivation of a student record, for readmission to the program.

Computer Science and Biology department's shared high performance compute cluster.

Get support for problems using library systems.

Information on where to get your campus mailbox combination and how to open your campus mailbox.

Microsoft OneDrive is a personal document library intended for storing and organizing your documents and other files. You can access OneDrive anywhere, and use it to share files with others both within and outside of the University. You may store up to 1TB with OneDrive, and you'll maintain access as long as you have an active St. Lawrence University network account.

Create a new network drive path/folder.
Permit or request access to a network drive path/folder.

Set or reset your SLU Network password.

Request a new page for the SLU Website.

Submit a request to have office technology (phone, computer, monitor, etc.) set up or moved from one location to another.

Information about ordering and receiving supplies for SLU Public Printing copiers and printers.

Learn about printing large items such as posters for class.

Request service or repair of a university printer or copier.

Request assistance with printing, scanning, faxing, or copying.

Information about purchasing additional computers with startup funds.

How and where to purchase stamps.

Web forms and surveys for academic research.

This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues or problems through an easy-to-use form.

If you would like to request a report of student related data, please use this form.

A quick way to contact the staff in the University Registrar's Office.

Information about Malware and removing it from your computer.

Report problems with classroom technology.

Click here if you are having a problem with software on your device.

Use this option if you believe there is a system wide issue

Request that a report from CROA, Report Manager, or Synoptix be moved, changed, or has data modified

Request that IT generate a a Class Schedule/Classroom Data File

Request that a student's parent be provisioned in Colleague for a PLUS loan

Request the data feed to Sakai be changed to the upcoming semester

Request new, change existing, or remove access to one or more of the Administrative systems used on campus

Request that IT generate a Sierra Data File

Request support or report an issue you are experiencing while using a campus Administrative system

Request Web Time Entry Access or Approver Status

Use this service to request that a student's account be reactivated or if there has been a change to their anticipated graduation date

Code editor, debugging tools, and visualizations for R.

Use this form to submit all questions and issues relating to Sakai. Sakai is our primary learning and course management software.

This drive is used by the arts and music departments for projects.

Sending Mail, Student Organization Mailings

Copiers are stationed at various locations across campus. These copier serve as SLU Public Printing stations where student, faculty, and staff can print jobs from their printing queue, scan documents, or make copies.

Make a request for software to be installed for class use. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.

Request assistance with the installation of new applications or software here.

Details and criteria for receiving the University discount on standard non-profit mailing.

St. Lawrence University provides personal computer support and repair for all current students. Click for more information.

Add an interactive component to your class with iClicker, TurningPoint, Poll Everywhere or wireless quiz buzzers.

Due to extremely high volumes, jobs may be delayed. If your print job is urgent please call Office Services at ext. 5891 for an approximate completion date. At this time no personal jobs are being accepted.

Thank You,
-Olga Grant
Manager of Office Services

Information about Laptop and Desktop replacement and deployment.

Submit your project request here.

Request repair of a university owned device.

Information about SLU Windows Virtual Desktop.

Information about connecting to campus resources from off campus using VPN (Virtual Private Network).

Information about connecting to SLU wireless networks.

Faculty, staff, and students may create a customizable web presence for courses, research, or scholarship.

Zoom is available to all St. Lawrence faculty, staff and students for hosting web conferences. To host a meeting, sign in with your St. Lawrence email address and network password at https://stlawu.zoom.us