Compromised Accounts/Phishing


If you suspect that your network account has been compromised, change your network password immediately, then click "Request Service" on the right to notify our staff.

Forward the email received to so we can confirm credibility.

If a St. Lawrence email account is compromised it is often used to send large amounts of spam or conduct other nefarious actions. If our email system detects this activity, the account password is immediately changed. This prevents further unauthorized access to St. Lawrence network resources. The IT Help Desk will contact the account owner via the phone number that is on record with the University as soon as possible during business hours.

Related Articles

Click the "Request Service" button to submit your request.

Request Service

Related Articles (3)

Recommendations for how complex your password should be in order to keep it safe from brute force attacks.
What a phishing message is and how to identify and report it.
Information about what to do if your account has been compromised, or "hacked." Includes immediate steps and additional reading material for how to stay safe online.


Service ID: 27974
Thu 5/31/18 3:50 PM
Wed 11/22/23 3:50 PM