Popular Services

This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues without perusing the service catalog.

Set or reset your SLU Network password.

Request access to one or more administrative systems.

Our video system delivers VHS and DVD video as streamed broadcasts over our network. Students can view video at their convenience on any computer connected to our network.

Create a new network drive path/folder.
Permit or request access to a network drive path/folder.


Information about connecting to campus resources from off campus using VPN (Virtual Private Network).

Information about connecting to SLU wireless networks.

Get support for problems using library systems.

Click here for information about installing software on University office computers.

Request access to shared drives, inclusion in departmental email, etc.

Report problems with classroom technology.

Click here for more information about getting a University laptop, desktop, tablet or connected device repaired.

Information about your St. Lawrence email account.

Sakai is the primary learning and course management software at St. Lawrence University

Click here if you are having a problem with software on your device.

Information about SLU Windows Virtual Desktop.

This service is for quickly reporting classroom problems using the easy button on the desktop.

Request access for employees here.

Request Web Time Entry Access or Approver Status

Request support or report an issue you are experiencing while using Colleague.

Due to extremely high volumes, jobs may be delayed. If your print job is urgent please call Office Services at ext. 5891 for an approximate completion date. At this time no personal jobs are being accepted.

Thank You,
-Olga Grant
Manager of Office Services

Information about software on public lab computers.