The core systems or applications that support business processes at SLU.
Some of the supported systems include, but aren't limited to Colleague, Saints (SLU) Portal, Self Service (APR 2.0), Report Manager, CROA, EMS, Residence, Advocate, SLUWire, NYAlert (Everbridge), Slate,TMA, Kronos, GLOAD, the Raiser's Edge, Pitney Bowes or SAINTS Legacy System
Web Applications (Course Evaluations,Door Code Generator and Instructional Resources)
Submit this form when being prompted for admin rights for software and programs.
This is where you can apply to become a student worker at the IT Help Desk.
Information about backing up your data and having a recovery plan.
Use this form to report issues with the display in Bewkes 107
Submit a request to borrow technology equipment.
Microsoft Exchange provides an integrated calendar service along with email.
Used to report issues with emergency phones located across campus (Yellow/Blue/Red call boxes etc.).
Canvas is our campus Learning Management System or LMS to support teaching and learning.
Add an interactive component to your class with iClicker, TurningPoint, Poll Everywhere or wireless quiz buzzers.
Report problems with classroom technology.
If you are seeking a potential upgrade to an existing classroom or teaching space, please fill out this form.
If you suspect that your network account has been compromised, change your network password immediately.
View software available for lab and classroom computers
Information about requesting a conference bridge phone.
Request access or support for distribution groups and listserv.
Use this form to contact Educational Technologies staff with questions or to request a technology consultation.
St. Lawrence University will work with our partners to properly dispose of electronic waste.
All Outlook Email, including your SLU account and department/shared accounts.
Request room configuration changes that need to be updated in EMS and Colleague
Event support at St. Lawrence is managed by the Dining Services department.
Please visit Student Activities to schedule your student event.
Faculty and staff email has moved to exchange online.
Please submit a ticket noting of any and all items throughout this process that might be relevant for documentation and to help us work through any issues with our process.
International and Intercultural Studies use only
For faculty that cannot attend their scheduled email migration date.
Services related to hardware installation, & repair.
Computer Science and Biology department's shared high performance compute cluster.
Get support for problems using library systems.
Multi-Factor Authentication is a method for adding additional security to your St. Lawrence accounts.
If you are experiencing difficulty with Multi-Factor Authentication (MFA), please submit a ticket here.
Microsoft OneDrive is a personal document library intended for storing and organizing your documents and other files
Teams is a collaboration and communication tool by Microsoft
Including P Drive, T Drive, S Drive etc.
Request network drive access for new employees in your department.
Including P Drive, T Drive, S Drive etc.
Provide information needed for new employees in your department.
Digital Scholarship, Language Resource Center, PQRC, Word Studio
Submit a request to have office technology (phone, computer, monitor, etc.) set up or moved from one location to another.
Information about ordering and receiving supplies for SLU Public Printing copiers and printers.
Waste Toner Cartridge, Staples, Paper
Set or reset your SLU Network password.
Office phone and voicemail requests
PrintBoss is the software used to capture and print text files generated while processing vouchers, checks, and stubs.
Request service or repair of a university printer or copier.
Request assistance with printing, scanning, faxing, or copying.
Information about purchasing additional computers with startup funds.
Web forms and surveys for academic research.
Information about Malware and removing it from your computer.
CROA, SSRS (Report Manager), Synoptix
Code editor, debugging tools, and visualizations for R.
Used by Safety and Security to request access rights for employees
This drive is used by the arts and music departments for projects.
Request that IT generate a Sierra Data File
Connect smart devices to the SLU Network.
Please submit one request per device.
Services related to software consultation, configuration, installation, & repair.
Business Office use only
Request Self Service Time Entry Access or Approver Status
Request repair of a university owned device.
Vector Solutions Training Portal
Information about connecting to campus resources from off campus using VPN (Virtual Private Network).
Request help with managing content for St. Lawrence University websites in Drupal.
• Directory updates
• Report broken links
• Web form assistance
• Website updates/changes (Content Management)
Information about connecting to SLU wireless networks.
Faculty, staff, and students may create a customizable web presence for courses, research, or scholarship.
Zoom is available to all St. Lawrence faculty, staff and students for hosting web conferences. To host a meeting, sign in with your St. Lawrence email address and network password at
https://stlawu.zoom.us
If you are unable to find the service you are looking for please submit your request here.