Popular Services

The core systems or applications that support business processes at SLU.

Some of the supported systems include, but aren't limited to Colleague, Saints (SLU) Portal, Self Service (APR 2.0), Report Manager, CROA, EMS, Residence, Advocate, SLUWire, NYAlert (Everbridge), Slate,TMA, Kronos, GLOAD, the Raiser's Edge, Pitney Bowes or SAINTS Legacy System
Web Applications (Course Evaluations,Door Code Generator and Instructional Resources)

Students may take any four courses in a semester, regardless of their unit value, without additional tuition charges. Students may also take five or six courses that total no more than 4.75 units without additional tuition charges. An overload consists of five or six courses totaling more than 4.75 units, or more than six courses.

If you are unable to find the service you are looking for please submit your request here.

Including P Drive, T Drive, S Drive etc.

Connect smart devices to the SLU Network.
Please submit one request per device.

Services related to software consultation, configuration, installation, & repair.

Set or reset your SLU Network password.

All Outlook Email, including your SLU account and department/shared accounts.

Submit this form when being prompted for admin rights for software and programs.

Before a non-SLU course can be taken for credit at SLU, it must be approved by the Department Chair.

Canvas is our campus Learning Management System or LMS to support teaching and learning.

This is where you can apply to become a student worker at the IT Help Desk.

Students who would like to be identified by a name other than their legal name, please submit a Change of Student Information Form here.

Multi-Factor Authentication is a method for adding additional security to your St. Lawrence accounts.
If you are experiencing difficulty with Multi-Factor Authentication (MFA), please submit a ticket here.

Information about connecting to SLU wireless networks.

If you are unable to register, you may request a proxy to register you for classes.

Report problems with classroom technology.

Information about connecting to campus resources from off campus using VPN (Virtual Private Network).

While at St. Lawrence, students are permitted two times to withdraw from a course.

Unlike with an add/drop (available during the first seven days of the semester), the course remains on the student's transcript, with a “W” in lieu of a grade.

Students are not permitted to withdraw from FYP or FYS.

Advisor acknowledgement must accompany your withdraw request.

A student is permitted to elect up to four (4) semester course units of work to be graded Pass/Fail during their four (4) years in university. The Pass/Fail option may be chosen for semester course units taken to satisfy distribution requirements or any elective semester units outside the major or minor.

Request assistance with printing, scanning, faxing, or copying.

Services related to hardware installation, & repair.

Faculty and staff email has moved to exchange online.
Please submit a ticket noting of any and all items throughout this process that might be relevant for documentation and to help us work through any issues with our process.