Popular Services

Set or reset your SLU Network password.

This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues or problems through an easy-to-use form.

Request help or support regarding your St. Lawrence email account, calendar, or phone

Create a new network drive path/folder.
Permit or request access to a network drive path/folder.

Request access to departmental email, listserves etc.

This drive is used by the arts and music departments for projects.


Information about connecting to campus resources from off campus using VPN (Virtual Private Network).

Zoom is available to all St. Lawrence faculty, staff and students for hosting web conferences. To host a meeting, sign in with your St. Lawrence email address and network password at https://stlawu.zoom.us

Ask general questions regarding the Colleague Cloud Migration project.

Information about connecting to SLU wireless networks.

Submit a request to borrow technology equipment.

Request support or report an issue you are experiencing while using a campus Administrative system

Use this form to submit all questions and issues relating to Sakai. Sakai is our primary learning and course management software.

Information about technology support for events.

Use this form to submit a request to stream a film for class. Our video system delivers VHS and DVD video as streamed broadcasts over our network. Students can view video at their convenience on any computer connected to our network.

Request assistance with the installation of new applications or software here.

Code editor, debugging tools, and visualizations for R.

Request new, change existing, or remove access to one or more of the Administrative systems used on campus

Make a request for software to be installed for class use. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.

Web forms and surveys for academic research.

Request that a report from CROA, Report Manager, or Synoptix be moved, changed, or has data modified

Information about managing content for St. Lawrence University websites in Drupal. You can also request to have any web information (e.g. directory) updated here.

Get help with a broken cable jack.

Connect smart devices to the SLU Network.