Popular Services

This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues or problems through an easy-to-use form.

Set or reset your SLU Network password.

Request help or support regarding your St. Lawrence email account, calendar, or phone

Zoom is available to all St. Lawrence faculty, staff and students for hosting web conferences. To host a meeting, sign in with your St. Lawrence email address and network password at https://stlawu.zoom.us

Create a new network drive path/folder.
Permit or request access to a network drive path/folder.

Request support or report an issue you are experiencing while using a campus Administrative system

Information about connecting to SLU wireless networks.

Use this form to contact Educational Technologies staff with questions or to request a technology consultation.

VPN

Information about connecting to campus resources from off campus using VPN (Virtual Private Network).

Use this form to submit all questions and issues relating to Sakai. Sakai is our primary learning and course management software.

Submit a request to borrow technology equipment.

St. Lawrence University provides free personal computer support and repair for all current students. Click for more information.

Information about SLU Windows Virtual Desktop.

Use this form to submit a request to stream a film for class. Our video system delivers VHS and DVD video as streamed broadcasts over our network. Students can view video at their convenience on any computer connected to our network.

Request access to departmental email, listserves etc.

Web forms and surveys for academic research.

Report problems with classroom technology.

Submit a request to have office technology (phone, computer, monitor, etc.) set up or moved from one location to another.

Request that a report from CROA, Report Manager, or Synoptix be moved, changed, or has data modified

Microsoft OneDrive is a personal document library intended for storing and organizing your documents and other files. You can access OneDrive anywhere, and use it to share files with others both within and outside of the University. You may store up to 1TB with OneDrive, and you'll maintain access as long as you have an active St. Lawrence University network account.

Request assistance with printing, scanning, faxing, or copying.

How to address campus mail to ensure timely delivery.

Request new, change existing, or remove access to one or more of the Administrative systems used on campus