Popular Services

Set or reset your SLU Network password.

This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues or problems through an easy-to-use form.

Request help or support regarding your St. Lawrence email account, calendar, or phone

Create a new network drive path/folder.
Permit or request access to a network drive path/folder.

Zoom is available to all St. Lawrence faculty, staff and students for hosting web conferences. To host a meeting, sign in with your St. Lawrence email address and network password at https://stlawu.zoom.us

Request access to departmental email, listserves etc.

Make a request for software to be installed for class use. This service request is intended to be able to ask for new software to be installed that may not already be present, rather than updating any software that is already installed.

Get support for problems using library systems.


Information about connecting to campus resources from off campus using VPN (Virtual Private Network).

Request assistance with the installation of new applications or software here.

Use this form to submit all questions and issues relating to Sakai. Sakai is our primary learning and course management software.

How to address campus mail to ensure timely delivery.

Use this form to contact Educational Technologies staff with questions or to request a technology consultation.

Information about SLU Windows Virtual Desktop.

Web forms and surveys for academic research.

Request assistance with printing, scanning, faxing, or copying.

Submit a request to borrow technology equipment.

Request support or report an issue you are experiencing while using a campus Administrative system

Request new, change existing, or remove access to one or more of the Administrative systems used on campus

Due to extremely high volumes, jobs may be delayed. If your print job is urgent please call Office Services at ext. 5891 for an approximate completion date. At this time no personal jobs are being accepted.

Thank You,
-Olga Grant
Manager of Office Services

Use this form to submit a request to stream a film for class. Our video system delivers VHS and DVD video as streamed broadcasts over our network. Students can view video at their convenience on any computer connected to our network.

Request service or repair of a university printer or copier.

Information on where to get your campus mailbox combination and how to open your campus mailbox.