Popular Services

This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues or problems through an easy-to-use form.

Set or reset your SLU Network password.

Request help or support regarding your St. Lawrence email account, calendar, or phone

Create a new network drive path/folder.
Permit or request access to a network drive path/folder.

Request access to departmental email, listserves etc.


Information about connecting to campus resources from off campus using VPN (Virtual Private Network).

Information about connecting to SLU wireless networks.

Microsoft OneDrive is a personal document library intended for storing and organizing your documents and other files. You can access OneDrive anywhere, and use it to share files with others both within and outside of the University. You may store up to 1TB with OneDrive, and you'll maintain access as long as you have an active St. Lawrence University network account.

Request support or report an issue you are experiencing while using a campus Administrative system

Use this form to submit all questions and issues relating to Sakai. Sakai is our primary learning and course management software.

Request assistance with the installation of new applications or software here.

Zoom is available to all St. Lawrence faculty, staff and students for hosting web conferences. To host a meeting, sign in with your St. Lawrence email address and network password at https://stlawu.zoom.us

Use this form to submit a request to stream a film for class. Our video system delivers VHS and DVD video as streamed broadcasts over our network. Students can view video at their convenience on any computer connected to our network.

Request service or repair of a university printer or copier.

Submit a request to have office technology (phone, computer, monitor, etc.) set up or moved from one location to another.

Information about backing up your data and having a recovery plan.

Request new, change existing, or remove access to one or more of the Administrative systems used on campus

Code editor, debugging tools, and visualizations for R.

If you are seeking a potential upgrade to an existing classroom or teaching space, please fill out this form.

St. Lawrence University provides personal computer support and repair for all current students. Click for more information.

Request assistance with printing, scanning, faxing, or copying.

If you suspect that your network account has been compromised, change your network password immediately.

This drive is used by the arts and music departments for projects.