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Service Catalog

Categories (14)

Access, Accounts & Passwords

Information about SLU Network Accounts, Access to Administrative Systems

Academic Tools & Resources

Learn how to access and utilize various resources such as Sakai, Qualtrics, Mathematica and other academic tools.

Network, Wireless, TV & Off-Campus Access

Wireless, Cable and Network Jacks, VPN, Virtual Desktop.

Classroom, Lab, & Event Support

For all classroom EMERGENCIES, please call the ODY Service Desk at extension 5770, or (315) 229-5770.

Files, Folders & Backups

Permission requests for access to network drives (department, personal, etc.).

Communication & Collaboration

• Email & Calendar
• Phone & Voicemail
• Collaboration tools

Hardware Support

Click here for help with a broken device, to borrow hardware/equipment, or to request a move of technology equipment.

Software Support

Configuration, Installation, Repair

Print, Fax, Scan, Copy & Mail

Services related to Printing, Faxing, Scanning, Copying, & Mailing.

Administrative Applications

The core systems or applications that support business processes at SLU.

Consultations, Training & Workshops

Educational Technologies staff facilitate the integration of technology across the curriculum and across divisions. We provide 1-on-1 and small group consultations, technology programming and training, and evaluate new technologies relevant to teaching, learning and scholarship.

Website Support

• Website Updates/Changes
• Report Broken Links
• Web Form Assistance

New Employee

Services related to setting up new employee technology & access.

Library Services

Get support for online library services.

Services (2)

Feedback or Suggestions

Please feel free to provide feedback or suggestions to IT.

General Request

This general support request provides a way for faculty, staff and students to submit a support request for technology-related issues without perusing the service catalog.

NOTE: Entering a request via the generalized service link may result in a delay in service. In order to properly categorize your request, we recommend entering a request via the individual service found in the Service Catalog.