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This article includes a full overview of the new Microsoft Teams desk phones, including how to set them up, adjusting volume and brightness, making calls, call controls like transfers and using the dial pad, and managing your voicemail.

Instructions for how to change your settings for phone delegates.

Instructions for how to place a call on hold and transfer a call in Skype for Business.

Instructions for how to make a phone call using all versions of the Skype for Business app.

This article provides links to Microsoft resources and articles for Skype for Business.

Making international calls with NEC and Polycom phones on St. Lawrence University campus.

Making phone calls with NEC and Polycom campus phones.

Transferring calls for NEC and Polycom phones at St. Lawrence University.

A list of the most common issues when conducting Zoom calls and how to correct them