Set/Reset Network Password

Password Reset Website

Navigate to, enter either your full St. Lawrence e-mail address or STLAWU\your_username, and fill out the captcha as indicated in the following image. 


Choosing Verification Type

Choose from one of the following options available to you.

  1. Send verification email to alternate email address
  2. Text mobile phone (requires verification)
  3. Call mobile phone(requires verification)

If your alternative email and/or mobile phone information do not show up correctly...

Retrieve the Code

Retrieve the code sent to either your mobile phone or alternate email address and enter it when prompted.

Create New Password

Enter a new password of your choosing. Please be aware of our password policy requirements.

  • Must be minimum of 8 characters
  • Cannot exceed maximum length of 128 characters
  • Cannot contain your network user name or parts of your full name that exceed two consecutive characters
  • Must contain characters from the following categories...
    • Upper Case (A through Z)
    • Lower Case (a through z)
    • Number (0 through 9)
    • Non-alphabetic Character

Receive Confirmation Email

Upon entering and confirming a password that meets the requirements, a notification will be sent to both your St. Lawrence and alternate e-mail address. You'll then be able to use this password to access all St. Lawrence network resources, including Office 365. Please note that to help ensure the security of our network, you will be required to change your password at least annually.


Article ID: 55099
Wed 6/6/18 2:35 PM
Wed 5/29/19 2:21 PM