Voicemail Setup Tutorial (NEC or Polycom)

Overview

There are two types of phones provided:

  • NEC
  • Polycom

A user should check which type they have before moving to the next step.

Before Setting Up or Resetting Voicemail

Before setting up or resetting voicemail, create a temporary PIN as instructed below.

NEC Phones

  1. Dial x5050
  2. Enter the temporary PIN followed by #
  3. Follow the prompt

Polycom Phones

  1. Dial x1400
  2. Enter the temporary PIN followed by #
  3. Follow the prompt

Set Up Voicemail for the First Time

For NEC Phones

  1. Dial x5050
  2. Enter the temporary PIN followed by #
  3. Follow the prompt

For Polycom Phones

  1. Dial x1400
  2. Enter the temporary PIN followed by #
  3. Follow the prompt

Set a New Pin

For NEC Phones

  1. Dial x5050
  2. Enter the temporary PIN followed by #
  3. Select Personal Options
  4. Select option 3

For Polycom Phones

  1. Dial x1400
  2. Enter the temporary PIN followed by #
  3. Select Personal Options
  4. Select option 3

Details

Article ID: 55085
Created
Wed 6/6/18 1:22 PM
Modified
Thu 6/21/18 3:03 PM