Adjust Audio Settings in Skype for Business on Mac and PC

Mac Instructions

  1. While in the Skype for Business app, click Skype for Business in the bar at the top and click Preferences.
  2. Click on the Audio/Video button.
  3. If you want to change which microphone that Skype for Business uses, click the drop-down menu next to Microphone and click the desired device.
    • If the other person(s) in your call cannot hear you, try changing the Microphone selection.
  4. If desired, you can have calls in Skype for Business ring with a different speaker/set of headphones than is used to play the sound during the call. To change either of these, click the drop-down menu next to either Ringing or Speakers and click the desired device.
    • If you cannot hear the other person(s) in your call, try changing the Speakers selection.
  5. When you have finished making changes, you can close the Audio/Video window.

PC Instructions

  1. In the Skype for Business app, click the Settings button. (The icon on the top right that looks like a gear.)
  2. In the "Skype for Business - Options" window that pops up, click Audio Devices in the list on the left.
  3. If you want to change which microphone that Skype for Business uses, click the drop-down menu next to Microphone and click the desired device.
    • If the other person(s) in your call cannot hear you, try changing the Microphone selection.
  4. If desired, you can have calls in Skype for Business ring with a different speaker/set of headphones than is used to play the sound during the call. To change either of these, click the drop-down menu next to either Ringer or Speaker and click the desired device.
    • If you cannot hear the other person(s) in your call, try changing the Speaker selection.
  5. When you are finished making changes, click OK.

Additional Information

For more information about audio devices and settings in Skype for Business, please view the official Microsoft documentation here: https://support.microsoft.com/en-us/office/set-audio-device-options-in-skype-for-business-2533d929-9814-4349-8ae4-fca29246e2ff

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