Set up GlobalProtect VPN Client for Mac OS

Users who are unable to use the Microsoft Authenticator App with Push Notifications to connect to vpn.stlawu.edu can use the following instructions to install and configure the GlobalProtect VPN client for secure remote access to the campus network.

Installing the GlobalProtect VPN Client:

1. Launch a web browser and navigate to the following url: https://globalprotect.stlawu.edu/ 
2. When redirected to the St. Lawrence SSO portal, sign in with your St. Lawrence credentials.
3. Select Download the Mac 32/64 Bit GlobalProtect agent
4. When prompted, Run the software
5. When prompted again, Run the GlobalProtect Installer
6. From the GlobalProtect Installer, click Continue
7. On the Destination Select screen, select the installation folder for the GlobalProtect app, then click Continue
8. On the installation type screen, select the GlobalProtect installation package check box, then click Continue
9. Click Install to confirm that your want to install GlobalProtect
10. When prompted, enter your user name and password, then click Install Software to begin the installation
11. After installation is complete, close the installer.

Connecting the GlobalProtect VPN client:

1. Launch the GlobalProtect app my clicking on the grey globe icon in your system tray. This will open the status panel.
2. If you are logging in to the GlobalProtect app for the first time, enter "globalprotect.stlawu.edu" (without quotes) in the Portal field, then click Connect.
3. The status panel will display 'Connecting...' and open a new window to sign in.
4. At the SLU sign-in page, enter your credentials and click next.
5. If prompted, complete the MFA challenge using one of your registered authentication methods.
   1. If this is a personal or university-issued computer, select "Keep me signed in for 90 days".
6. The GlobalProtect client should now display Connected.
7. To disconnect, click on the globe icon in your system tray to open the status panel, and select Disconnect.