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Please read before submitting a request through this form:

This form is intended for problems or issues you are having with your technology or software. This includes things such as broken computers or accessories, malfunctioning programs, or other troubles you are having with university technology.

This form is not intended when requesting a change to an existing service or requesting something new, such as a change to email access, network drive access, updating a website, or other such changes. If you are looking for a service such as these, or want to see what services we provide, please browse the Service Catalog

If you have any questions about this, or you feel uncertain of where your request should be classified, please call the ODY Service Desk at 315-229-5770.