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- Knowledge Base
- Email
This article highlights how to reconfigure the Outlook 365 Desktop App on a windows device.
- Knowledge Base
- VPN
This article will show you how to set up the SLU VPN on the most common types of computers.
- Knowledge Base
- Software Support
This article provides instructions for how to set up Python on your personal computer for use in Computer Science classes.
- Knowledge Base
- Wi-Fi
This article explains how to connect to the Eduroam wifi network.
- Knowledge Base
- SLU Public Printing
This article describes how to add SLU Public Printing for the new copiers issued in July 2023.
- Knowledge Base
- Information and Resources
St. Lawrence University's IT services are scheduled for regular maintenance occur during the 3rd week each month (Monday-Friday 1:00 AM - 5:00 AM).
- Knowledge Base
The OneNote Web App lets you capture and access notes and ideas from any web browser. With no download required, you can use it anywhere: at your friend’s house, at the airport, or even on a device that doesn’t have OneNote already installed. If you’re new to OneNote, it’s fast and easy to give OneNote a quick spin on the web. You also can download it for your Windows, Windows Phone, iPhone, iPad, or Android device at onenote.com.
- Knowledge Base
- Email
Instructions for viewing iCloud calendars made on an iPhone through Outlook.
- Knowledge Base
- VPN
This knowledge base article covers two common issues with SLU VPN and provides troubleshooting steps for how to resolve them.
- Knowledge Base
- Software Support
The following software will be available on all Lab and Classroom computers running Windows 7 during the Spring 2017 Semester. Please contact Sam Fuller (sfuller@stlawu.edu) or the ODY Service Desk (helpdesk@stlawu.edu) x5770 if you have any questions.
- Knowledge Base
- Phone and Voicemail
- Skype for Business
Instructions for how to sign into the Skype for Business app on Windows and MacOS.
- Knowledge Base
- Software Support
If your windows updates seem to be getting stuck because of "windows defender" you can always update windows defender manually to bypass this issue.
- Knowledge Base
- Access, Accounts & Passwords
Instructions for changing your password on a University-owned Windows computer.
- Knowledge Base
- Software Support
How to migrate keys necessary for decryption in Kleopatra software.
- Knowledge Base
- Software Support
How to find the name of a computer in Windows 10.