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- Knowledge Base
- Software Support
If your windows updates seem to be getting stuck because of "windows defender" you can always update windows defender manually to bypass this issue.
- Knowledge Base
- Multi-Factor Authentication
Instructions for how to use the Microsoft Authenticator App after the February 2023 update.
- Knowledge Base
- Colleague Self Service (APR2)
This article explains how to update your emergency contact information in the APR2 advising system. Information on this form other than the Emergency Contacts is optional.
- Knowledge Base
- Software Support
Instructions for how to make your inbox update again if it say it is working offline.
- Knowledge Base
- Access, Accounts & Passwords
This article explains how to confirm or update the personal contact information used for resetting your SLU network password.
- Knowledge Base
- Software Support
Software Center is a part the System Center Configuration Manager (SCCM) that is installed on most St. Lawrence University desktops and laptops running Microsoft Windows. Software Center shows software that has been installed, is available for install, as well as any Microsoft Updates that are required. In-place operating system upgrades and new operating deployments can also be made available through Software Center.
- Knowledge Base
- Cybersecurity Awareness
Information on the importance of keeping the software on your devices up to date.
- Knowledge Base
- Microsoft OneDrive
If you encounter problems installing a secondary OneDrive (for Business) Account on a Windows 10 computer, follow the following steps.
- Knowledge Base
- Policies
This policy is intended to guide communication of information from a person, group or organization to members of our campus community.
- Knowledge Base
- Policies
This standard specifies the technical requirements related to mobile devices that utilize the infrastructure and access Sensitive or Protected St. Lawrence University data.
- Knowledge Base
- Academic Tools & Resources
This article explains how to export or print as PDF in Microsoft PowerPoint 2016 for Mac (version 15.x). Academic posters must be a PDF when submitted for large format printing.
- Knowledge Base
- Wi-Fi
This article explains how to connect an Apple TV to the SLU Network.
- Knowledge Base
- Access, Accounts & Passwords
Instructions for changing your password on a University-owned Windows computer.
- Knowledge Base
- Policies
Use of the University's network system or any of its components renders the user subject to, and constitutes the user's agreement to abide by, this Policy.