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Important Prerequisites
In order to connect to the VPN, you must first Install and configure the Microsoft Authenticator app with push notifications as your default sign-in method.
If you do not have a smart phone or device capable of installing the Microsoft Authenticator app, you will have to change your default sign-in method to use a Phone call instead.
Connecting to VPN with Multi-Factor Authentication (MFA)
- On the computer or device, open your VPN settings and select Connect.
- You will receive a push notification to the Authenticator app on your registered mobile device, asking you to Approve or Deny.
- Approve the sign-in request from the Authenticator app on your mobile device.
- The VPN connection initiated on your computer or device in Step 1 should now be active.
NOTE: You will not be able to connect to the VPN if your default sign-in method is configured for SMS text or Authenticator App codes. You will receive the codes, but will not have a way to enter them for verification.