October 1st Email Client Update

Tags email update


In October 2022 Microsoft will be deprecating basic authentication for Exchange Online. Any devices connecting to Exchange Online using basic authentication will need to be reconfigured to connect with Modern Authentication. If you use the native Mail app on iOS you must remove your SLU email account from your phone and re-add it in order to receive uninterrupted service. Alternatively, you can setup and use the Outlook App on your device instead.


We highly recommend using the Outlook app for mobile devices for your St. Lawrence email. You can find the instructions for this below:

If you wish to continue using your device's native mail client, you must follow the instructions found on Microsoft's website.

Additional Information

If you need assistance getting your device set up with the Outlook app, or have any other questions, please contact the IT Help Desk.


Article ID: 148223
Mon 9/19/22 9:11 AM
Wed 10/26/22 9:17 AM